Returns and Exchanges Policy
At VoltBike, we want you to be fully satisfied with your performance gear. If your purchase doesn't meet your expectations, you can return unused items in their original packaging within 30 days for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
Pack Your Equipment
Securely pack the items in their original boxes, ensuring all tags and accessories are included to qualify for a refund.
Ship It Back
Print the prepaid shipping label provided and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned gear, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing